Shipping and processing time is 5-15 business days
Ready to ship orders ships out next business day.
For unexpected delays please order in advance.
Before reaching out please allow up to 20 business days to receive your order.
Store sales may take up to 20 business days before receiving your order.
*We are not responsible for lost or stolen packages by mail. Please contact your local postal office.*
All orders that placed online are shipped directly to the customer. If you order online you can not pick up order.
Please note NO REFUNDS. EXCHANGE IS ACCEPTED OR STORE CREDIT.
Within 7 days of receipt.
to accommodate returns or exchanges on hair extensions that have not been opened, worn, or tampered with. (This includes combed, brushed out, or tousled with.) So in other words, if you want to exchange the hair must be able to resell.
You sent me the wrong item(s) what should I do?
Please contact us immediately via email to return your order so that we can send you the the correct order.