Shipping/Return

Shipping/ Return

 

Shipping and processing time is 3-7 business days

 

Ready to ship orders ships out within 2 business day.

 
Sales can take 10-15 business days.

 

For unexpected delays please order in advance.

Before reaching out please allow up to 20 business days to receive your order.

 

Store sales may take up to 20 business days before receiving your order.

 

*We are not responsible for lost or stolen packages by mail. Please contact your local postal office.* 

All orders that placed online are shipped directly to the customer. If you order online you can not pick up order.

 

 

 

 

Return

 

Please note NO REFUNDS. EXCHANGE IS ACCEPTED OR STORE CREDIT.

 

Within 7 days of receipt.

to accommodate returns or exchanges on hair extensions that have not been opened, worn, or tampered with. (This includes combed, brushed out, or tousled with.) So in other words, if you want to exchange the hair must be able to resell.

 

 

You sent me the wrong item(s) what should I do?

 

Please contact us immediately within 48 hours via email to return your order so that we can send you the the correct order.

 

 

I WANT TO EDIT OR CANCEL MY ORDER.

Regrettably, you can not cancel or make changes to your order.

For whatever reason if you would no longer wish to keep your order, you are able to return your order after it has been delivered.